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Ordering

Very simple! Just go to the My Account section, click the Register tab, enter your email address and choose a password and your account will be set up right away. You will need to upload your government-issued ID on the Checkout page when placing your first order.

All information and orders with Green God are 100% confidential. Packages are shipped very discreet through Canada Post.

Yes, We are available Monday through Saturday from 7:00am PST to 5pm PST. All emails received will be answered within 1 business day.

ID’s are required for proof of age (19+). We keep all IDs stored on our server and purge them every quarter. You can choose to upload your ID document during the checkout process on your first order, or email it to us at [email protected] Acceptable forms of identification:

  • Driver’s licence
  • Birth Certificate
  • Canadian/foreign passport
  • Canadian Citizenship card
  • Certificate of Indian Status card
  • Permanent Resident card
  • Canadian Forces identity carl
  • Liquor Identification card
  • Firearm Acquisition/Firearm Possession card
  • Provincial/Territorial Identification card
  • Canadian National Institute for the Blind (CNIB) national identification card

We accept the following file formats:

  • JPG/GIF/PNG Image
  • PDF Document

Below are some ways you can convert your ID document into the formats listed above: 1) Camera enabled smart phone: Snap a photo of your ID using your smart phone, and then email us the attachment from your phone’s email app. 2) Webcam: Place your ID in front of your computer’s webcam and take a photo of it. Email us the image. If you don’t have webcam software, try: https://manycam.com/ 3) Desktop scanner: Scan your ID into an image file (jpg,png,gif), and email us the image. 4) USB Camera: Take a picture with your camera, plug the camera into your computer via USB and then email us the image file. If you need any assistance verifying your age or sending us your ID document, don’t hesitate to email us at [email protected] – we’re always here to help!

All orders received by 10AM PST will ship the same day. If your order is received after 10AM PST, your order will ship the following business day. Orders received after 10AM PST on Friday will ship on Monday. * Please note that it can take up to 40 minutes for us to receive your E-transfer.

We are in the shop and answering emails and the Toll Free Number 6 days a week (Monday through Saturday) from 8:00 am PST through 5 pm PST.

Payments

We Accept:

  1. E-transfers
  2. Credit Card coming soon
  3. Crypto Currency coming soon

How Interac E-transfers Work If you use online banking with a Canadian bank or credit union, then sending an Interac E-transfer takes just a couple of minutes. Instructions will be provided with your online invoice and orders ship only after E-Transfer have been received. If we receive your payment by 12 pm PST (3 pm EST), your order shipped that day, or else it ships the following business day.

Shipping fees are $9-12 for orders within British Columbia and $20-40 for orders outside of British Columbia. For orders over $150, Expedite shipping is free and for orders over $250, Xpress Shipping is free. Once we receive your payment, your order will ship within 1 business day. After it has shipped you will receive an email with the tracking number within 24 hours. Please allow an extra couple of business days if you live in a remote area. Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address)

Yes we charge 5% GST

There is no minimum order amount.

Please send E-transfers to [email protected] with your order # as the Question and “greengod” as the answer. Once you’ve sent your E-transfer, it can take up to 40 minutes for us to receive an email notifying us of your payment. Your E-transfer will be pending until we collect the E-transfer (when we process your order).Once payment is received, your order will ship within 1 business day.

If you use online banking with a Canadian bank/credit union, then sending an Interac E-transfer takes just a couple of minutes.Google is a great tool and if you search “your bank name” + Interac E-transfer in Google.ca, you should easily find instructions on how to send a transfer with your financial institution. For information on sending an E-transfer, please contact your bank or http://www.interac.ca/en/interac-e-transfer-consumer.html

Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.

Shipping

Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship using  Canada Post.

There are 2 likely scenarios:

a) the postal worker put it in the wrong mailbox, or

b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.

If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge.

From Canada Post The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:

  • with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
  • their Community Mail Box for the item or parcel compartment key;
  • around their property to see if the item was left in a safe location or in a mailbox attached to their home.

In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”

If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post.

If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.

We do not offer postage refunds if your order arrives late due to any postal issues.

All orders $500+ will be sent with a Signature Required. If you do not want this option, please leave a note with your order saying “No Signature Required, please”.

If you’re tracking your package on Canada Post’s website and it has not updated in sometime, it’s most likely due to your package missing a scan, which is fairly common.More often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office.If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

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